Privacy Policy
At Oriental, we take your privacy very seriously and maintain the highest standards of data protection. We value the trust you place in us, and this document explains how we collect, use, and protect your information.
Note: Our privacy policy may change from time to time without prior notice. Please review it periodically for updates. This policy does not apply to our partners, affiliates, or third parties.
Information We Collect
When you use our website, we may collect:
- Contact Details: Name, email address, phone number, and shipping address.
- Payment Information: Processed securely by our payment gateway partner (KuickPay by Bank Al Habib). We do not store your banking details.
- Order History: Products purchased, pricing, dates, and transaction details.
- Survey Data: Optional demographic and preference information from surveys.
- Cookies: To personalize your shopping experience, remember cart items, and show relevant products.
- Session Data: IP address, browser type, device info, navigation, and traffic sources.Communication: Emails or messages sent to us regarding inquiries, orders, or support.
How We Use Your Information
We only use your information to provide a better experience and never sell or rent your data to third parties. Specifically, we use your data to:
- Process and deliver your orders.
- Improve our website, services, and customer experience.
- Share updates about products, offers, and order status (with the option to opt-out).
- Provide personalized recommendations using cookies and browsing data.
- Analyze traffic, preferences, and trends to enhance site performance.